Legal notice
SHIPPING POLICY
Last updated: August 2026
FP DI F.D.P. is committed to providing a seamless shopping experience, including reliable and efficient shipping services.
Processing Time
Orders are typically processed and dispatched within 1-3 business days after payment confirmation. Processing times may vary during peak seasons or promotional periods.
Shipping Methods
We offer standard and expedited shipping options. Available methods and rates will be displayed at checkout.
Shipping Rates
Shipping rates are calculated based on the selected shipping method, destination, and weight/size of the items. The exact cost is shown at checkout before payment.
Estimated Delivery Time
- Domestic (Italy): 3-5 business days
- Europe: 5-10 business days
- International: 7-21 business days
Delivery times may vary depending on the carrier and destination.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can also track your shipment directly on our website via our tracking page.
Shipping Restrictions
We ship to select countries. If your country is not available at checkout, please contact us at franxpauls@gmail.com or via our live chat.
Customs and Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the sole responsibility of the recipient and are not included in the purchase price or shipping cost. We are not responsible for delays caused by customs clearance.
Shipping Address
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
Shipping Partners
We work with reputable carriers including DHL, FedEx, UPS, and national postal services to deliver your orders securely and on time.
Contact Us
For any questions about your shipment, contact us at franxpauls@gmail.com or via our live chat.